You can look at smaller items like their mice and keyboards and come away with a very positive, confident outlook. When you look at the xbox 360 though things start to look extremely negative. With currently a 54% failure rate you are shaking in your boots. On top of that, of those 54% who had their systems repaired over 42% failed a second time! Thats a shocking statistic.
The 360 was released in November 22, 2005, so thats nearly 7 years ago. If Microsoft can't or won't or can't be bothered to to fix these issues and has had 7 years to come up with a fix for it then why the heck would anyone in their right mind even consider a major hardware purchase like a surface from Microsoft. They have proved that they don't give a damn about their hardware and customers. I mean when a system is repaired they should update it with some better cooling and whatever else is needed so there is no more system meltdowns. But as you can plainly see they haven't even tried. A company that is serious about their hardware and customer satisfaction would have pulled these units within a very short period of time and done the decent thing and fixed the issues.
So I hope you can see why I think anyone that buys any serious piece of Hardware like their soon to be released Surface windows 8 line of products should wait a very long time and see if Microsoft has changed and got it right . I feel very sorry for other owners of Microsofts hardware products like the Xbox 360. So my advice is steer well clear and tread very softly because if their is an issue it might take 7 years for them to fix it. Oh wait a minute!!… 7 years AND counting …. Good luck on that one ….
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